To prevent fallout with customers, ensure they know who to contact for support. This can hurt reviews and sales in the long run. You’re not anonymous, which means customers will attribute your great (or poor) customer experience to your brand. ![]() When you become a dropshipper, you’re not selling as Amazon-you’re selling as your brand. One mistake Amazon sellers sometimes make when dropshipping is not taking accountability for the customer experience. This is against Amazon’s dropshipping policy because it causes confusion for customers. So when these products ship directly from their stores, the packaging, invoices, and other shipping materials will contain the retailer’s information. Retailers are unable to list anyone else as the seller of record. If you do, however, you won’t be the seller of record. It’s tempting to use an ecommerce or retail store to supply products for your dropshipping business. In this scenario, you own the products before the dropshipping supplier ships them to customers. You’re responsible for setting the price, recording sales and revenue, handling returns, and paying sales taxes. The seller of record is the person who is registered to sell the product to the end customer. To dropship on Amazon without penalty, you must be the seller of record. Let’s cover some common dropshipping guidelines to avoid mistakes. Tips for success if you use dropshipping to sell with Amazon Comply with Amazon Terms of Service, according to the seller agreement (login required).įind more details on the Amazon dropshipping policy here.You’re responsible for accepting and processing returns.Don’t include wholesalers, suppliers, or manufacturers in product packaging materials or Amazon store product descriptions. ![]()
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